Privacy Policy
Burch Insurance Group LLC ("BIG," "we," "us") is a commercial insurance agency. This policy explains what information we collect when you visit burchinsurancegroup.com, call us, submit a form or work with us as a client, and how we use and protect it.
Information we collect
- Contact details you give us, such as your name, business name, role, phone number, email address, city and state.
- Business and insurance information you share so we can review coverage or request quotes, such as property details, operations, payroll or revenue ranges, current coverage, loss history and renewal dates.
- Communications with us by phone, text and email. Calls may be recorded or summarized for quality and service purposes.
- Website visit information, such as the page you arrived on, the site or campaign that referred you, campaign tags in the link, browser and device type, and pages viewed.
How we use it
- Respond to your request and contact you about it
- Review your coverage and request quotes from insurance companies and wholesale markets
- Place, service and renew insurance policies for clients
- Schedule and confirm appointments
- Understand which pages and sources bring people to us so we can improve the website
- Meet legal, licensing and recordkeeping requirements
Text messages
If you give us your phone number and agree to be contacted, we may text you about your insurance request, such as follow-ups, appointment confirmations and replies to your questions. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out at any time or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all sharing described in this policy and will not be shared with or sold to any third party.
How we share information
We do not sell your personal information. We share it only as needed to serve you:
- With insurance companies, wholesale brokers and premium finance companies when you ask us to review coverage, request quotes or place a policy
- With service providers that run our phone, text, email, scheduling, customer relationship and website systems, who may use it only to provide those services
- With regulators, courts or law enforcement when the law requires it
Cookies and website measurement
Our website remembers how you arrived, such as the landing page, referring site and campaign tags, so we know which pages lead to conversations. This information is stored in your browser and sent with a form only when you submit one. Our own page measurement counts page views and selected actions without reading form fields, and it honors Global Privacy Control and Do Not Track signals. Forms and booking calendars on our site are provided by our customer relationship software provider, which may set its own cookies to operate them. You can clear or block cookies in your browser settings.
Security and retention
We use reasonable administrative, technical and physical safeguards to protect your information. No system is completely secure. We keep information as long as needed to provide services, maintain client and policy records and meet legal and licensing requirements, and then delete or anonymize it.
Your choices
You may ask us to access, correct or delete your personal information, or to stop contacting you, by using the contact details below. Some records must be kept to meet insurance and legal requirements. Depending on where you live, you may have additional rights under state law.
Contact us
Burch Insurance Group LLC
5021 Vernon Ave S #161, Edina, MN 55436
Email: info@burchinsurancegroup.com · Phone: (612) 712-6407
Changes to this policy
We may update this policy from time to time. The date below shows the most recent revision.